Privacy Policy

At AB Elasto Products Pvt. Ltd. (“Company,” “we,” “us,” or “our”), we prioritize the privacy and security of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.abelasto.com (the “Site”). By accessing our Site, you agree to the terms outlined in this policy.

What Information We Collect

When you interact with our Site, we may collect the following types of information:

• Personal Information: Name, email, phone number, company details, and shipping/billing address.
• Transaction Details: Order history, payment details (processed securely via third-party gateways), and product preferences.
• Technical Data: IP address, browser type, device details, and pages visited on our Site (collected via cookies).
• Communication Data: Messages, inquiries, and feedback provided via contact forms or customer service.

How We Use Your Information

We use your data to:

• Process orders and provide customer support.
• Enhance our products, services, and website experience.
• Send order confirmations, invoices, and updates.
• Respond to customer inquiries and service requests.
• Analyze website traffic for performance improvements.
• Send promotional materials (only if you opt-in).
• Comply with legal obligations and prevent fraud.

How We Protect Your Information

We implement strict security measures, including:

• SSL encryption for secure transactions.
• Restricted access to personal data, limited to authorized personnel.
• Regular security audits to prevent cyber threats.
• Secure third-party payment gateways following industry security standards.

Sharing of Information

We do not sell or rent your data. However, we may share it with:

• Trusted third-party service providers (payment processors, shipping partners, IT support).
• Government authorities when legally required.
• Analytics and marketing platforms to enhance user experience.

Cookies and Tracking Technologies

We use cookies to improve user experience and track website analytics:

• Essential Cookies: Enable core website functions.
• Performance Cookies: Analyze site usage for improvements.
• Marketing Cookies: Provide personalized ads (if consented).

You can manage or disable cookies in your browser settings.

Your Rights & Choices

Depending on applicable laws, you have the right to:

• Access, update, or correct your personal data.
• Request deletion of your data, subject to legal obligations.
• Opt out of marketing communications.
• Restrict or object to specific data processing activities.

To exercise your rights, contact us at the details below.

Third-Party Links & External Websites

Our Site may contain links to third-party websites for reference purposes. We do not control their privacy practices and encourage you to review their policies before sharing personal data.

Data Retention

We retain personal data only as long as necessary to:

• Fulfill orders and transactions.
• Comply with legal and regulatory requirements.
• Resolve disputes and enforce our policies.

Once data is no longer needed, it is securely deleted or anonymized.

Updates to This Privacy Policy

We may update this policy periodically to reflect changes in laws, business practices, or technology. The latest version will always be available on our website.